Event Types

All webhook event types published by the Connect API.

Each delivery includes a standard envelope with an event_type field identifying which event occurred, and a data object whose shape is described per event type below.

Standard payload envelope

{
  "id": "msg_abc123",
  "timestamp": "2024-01-15T10:30:00Z",
  "event_type": "event_attendee.joined_event",
  "entity": "event_attendee",
  "data": { ... }
}

Active event types

`event_attendee.flight_booking_cancelled`

When an Event Attendee's Flight Booking successfully cancelled

Example payload:

{
  "id": "019c5223-36f0-704c-bdc6-6b09056e735f",
  "timestamp": "2026-02-07T18:40:19.620Z",
  "event_type": "event_attendee.flight_booking_cancelled",
  "entity": "EventAttendee",
  "data": {
    "id": "019c3970-6ba2-75ca-8e13-bef0012e59e3",
    "name": "Tony Stark",
    "email": "numberone@avengers.gov",
    "created_at": "2026-02-07T18:40:19.620Z",
    "event_id": "019c396b-3d55-7760-bdba-cf43a257d8e4",
    "external_id": "209478549031",
    "joined_at": "2026-02-07T00:00:00.000Z",
    "ticketed_at": "2026-02-07T18:40:19.620Z",
    "flight_bookings": [
      {
        "id": "019c3971-1234-75ca-8e13-bef0012e59e4",
        "pnr": "ABC123",
        "status": "CONFIRMED",
        "updated_at": "2026-02-07T18:40:19.620Z",
        "passengers": [
          {
            "id": "019c3972-5678-75ca-8e13-bef0012e59e5",
            "first_name": "Tony",
            "last_name": "Stark",
            "middle_name": null,
            "email": "numberone@avengers.gov",
            "gender": "MALE",
            "phone": "+1-555-123-4567",
            "date_of_birth": "1970-05-29"
          }
        ],
        "segments": [
          {
            "id": "019c3973-9abc-75ca-8e13-bef0012e59e6",
            "flight_number": "UA123",
            "marketing_airline_code": "UA",
            "marketing_airline_name": "United Airlines",
            "departure_airport": "JFK",
            "departure_datetime": "2026-02-10T08:00:00.000Z",
            "arrival_airport": "LAX",
            "arrival_datetime": "2026-02-10T11:30:00.000Z",
            "airline_confirmation": "CONF456",
            "seat_assignments": [
              {
                "seat_number": "12A",
                "passenger_id": "019c3972-5678-75ca-8e13-bef0012e59e5"
              }
            ]
          }
        ]
      }
    ]
  }
}

data fields:

Field	Type	Required	Description
`id`	`string` (uuid)	Yes	Internal unique identifier
`name`	`string`	Yes	Attendee full name
`email`	`string` (email)	Yes	Attendee email address
`created_at`	`string` (date-time)	Yes	When the attendee record was created
`event_id`	`string` (uuid)	Yes	Reference to the parent event
`external_id`	`string` or `null`	No	External system identifier
`joined_at`	`string` (date-time) or `null`	No	When the attendee joined the event
`ticketed_at`	`string` (date-time) or `null`	No	When the attendee received their ticket
`flight_bookings`	`array` or `null`	No	List of flight bookings for this attendee

`event_attendee.joined_event`

When an Event Attendee accepts the invitation

Example payload:

{
  "id": "019c5223-36f0-704c-bdc6-6b09056e735f",
  "timestamp": "2026-02-07T18:40:19.620Z",
  "event_type": "event_attendee.joined_event",
  "entity": "EventAttendee",
  "data": {
    "id": "019c3970-6ba2-75ca-8e13-bef0012e59e3",
    "name": "Tony Stark",
    "email": "numberone@avengers.gov",
    "created_at": "2026-02-07T18:40:19.620Z",
    "event_id": "019c396b-3d55-7760-bdba-cf43a257d8e4",
    "external_id": "209478549031",
    "joined_at": "2026-02-07T00:00:00.000Z",
    "ticketed_at": "2026-02-07T18:40:19.620Z",
    "flight_bookings": [
      {
        "id": "019c3971-1234-75ca-8e13-bef0012e59e4",
        "pnr": "ABC123",
        "status": "CONFIRMED",
        "updated_at": "2026-02-07T18:40:19.620Z",
        "passengers": [
          {
            "id": "019c3972-5678-75ca-8e13-bef0012e59e5",
            "first_name": "Tony",
            "last_name": "Stark",
            "middle_name": null,
            "email": "numberone@avengers.gov",
            "gender": "MALE",
            "phone": "+1-555-123-4567",
            "date_of_birth": "1970-05-29"
          }
        ],
        "segments": [
          {
            "id": "019c3973-9abc-75ca-8e13-bef0012e59e6",
            "flight_number": "UA123",
            "marketing_airline_code": "UA",
            "marketing_airline_name": "United Airlines",
            "departure_airport": "JFK",
            "departure_datetime": "2026-02-10T08:00:00.000Z",
            "arrival_airport": "LAX",
            "arrival_datetime": "2026-02-10T11:30:00.000Z",
            "airline_confirmation": "CONF456",
            "seat_assignments": [
              {
                "seat_number": "12A",
                "passenger_id": "019c3972-5678-75ca-8e13-bef0012e59e5"
              }
            ]
          }
        ]
      }
    ]
  }
}

data fields:

Field	Type	Required	Description
`id`	`string` (uuid)	Yes	Internal unique identifier
`name`	`string`	Yes	Attendee full name
`email`	`string` (email)	Yes	Attendee email address
`created_at`	`string` (date-time)	Yes	When the attendee record was created
`event_id`	`string` (uuid)	Yes	Reference to the parent event
`external_id`	`string` or `null`	No	External system identifier
`joined_at`	`string` (date-time) or `null`	No	When the attendee joined the event
`ticketed_at`	`string` (date-time) or `null`	No	When the attendee received their ticket
`flight_bookings`	`array` or `null`	No	List of flight bookings for this attendee

`event_attendee.ticket_success`

When an Event Attendee's Flight Booking successfully ticketed

Example payload:

{
  "id": "019c5223-36f0-704c-bdc6-6b09056e735f",
  "timestamp": "2026-02-07T18:40:19.620Z",
  "event_type": "event_attendee.ticket_success",
  "entity": "EventAttendee",
  "data": {
    "id": "019c3970-6ba2-75ca-8e13-bef0012e59e3",
    "name": "Tony Stark",
    "email": "numberone@avengers.gov",
    "created_at": "2026-02-07T18:40:19.620Z",
    "event_id": "019c396b-3d55-7760-bdba-cf43a257d8e4",
    "external_id": "209478549031",
    "joined_at": "2026-02-07T00:00:00.000Z",
    "ticketed_at": "2026-02-07T18:40:19.620Z",
    "flight_bookings": [
      {
        "id": "019c3971-1234-75ca-8e13-bef0012e59e4",
        "pnr": "ABC123",
        "status": "CONFIRMED",
        "updated_at": "2026-02-07T18:40:19.620Z",
        "passengers": [
          {
            "id": "019c3972-5678-75ca-8e13-bef0012e59e5",
            "first_name": "Tony",
            "last_name": "Stark",
            "middle_name": null,
            "email": "numberone@avengers.gov",
            "gender": "MALE",
            "phone": "+1-555-123-4567",
            "date_of_birth": "1970-05-29"
          }
        ],
        "segments": [
          {
            "id": "019c3973-9abc-75ca-8e13-bef0012e59e6",
            "flight_number": "UA123",
            "marketing_airline_code": "UA",
            "marketing_airline_name": "United Airlines",
            "departure_airport": "JFK",
            "departure_datetime": "2026-02-10T08:00:00.000Z",
            "arrival_airport": "LAX",
            "arrival_datetime": "2026-02-10T11:30:00.000Z",
            "airline_confirmation": "CONF456",
            "seat_assignments": [
              {
                "seat_number": "12A",
                "passenger_id": "019c3972-5678-75ca-8e13-bef0012e59e5"
              }
            ]
          }
        ]
      }
    ]
  }
}

data fields:

Field	Type	Required	Description
`id`	`string` (uuid)	Yes	Internal unique identifier
`name`	`string`	Yes	Attendee full name
`email`	`string` (email)	Yes	Attendee email address
`created_at`	`string` (date-time)	Yes	When the attendee record was created
`event_id`	`string` (uuid)	Yes	Reference to the parent event
`external_id`	`string` or `null`	No	External system identifier
`joined_at`	`string` (date-time) or `null`	No	When the attendee joined the event
`ticketed_at`	`string` (date-time) or `null`	No	When the attendee received their ticket
`flight_bookings`	`array` or `null`	No	List of flight bookings for this attendee

Standard payload envelope​

Active event types​

event_attendee.flight_booking_cancelled​

event_attendee.joined_event​

event_attendee.ticket_success​

Standard payload envelope

Active event types

`event_attendee.flight_booking_cancelled`

`event_attendee.joined_event`

`event_attendee.ticket_success`